Privacy Policy

Last updated: January 1, 2023

1. Introduction

SignatureMills ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital document signing service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website or using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Contact our customer support
  • Use our digital document signing services
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Company information
  • IP address
  • Device information

2.2 Document Information

When you use our digital document signing services, we collect information about the documents you upload, including:

  • Document content
  • Document metadata
  • Signature information
  • Timestamps of document activities

2.3 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage patterns and preferences
  • Referring URLs

We may use cookies, web beacons, and similar tracking technologies to collect this information. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Provide and Maintain Our Services

  • Process and complete transactions
  • Manage user accounts
  • Provide customer support
  • Send administrative information
  • Facilitate the digital document signing process

3.2 Improve and Develop Our Services

  • Understand how users interact with our services
  • Identify usage trends and preferences
  • Develop new features and functionality
  • Fix bugs and resolve technical issues

3.3 Communicate with You

  • Respond to your inquiries and requests
  • Send updates about our services
  • Provide information about new features
  • Send marketing communications (with your consent)

3.4 Security and Compliance

  • Protect our services from unauthorized access
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our terms of service

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data storage and hosting
  • Customer support
  • Analytics
  • Email delivery

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

No mobile information will be shared or sold to third parties for promotional purposes.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of SignatureMills, our users, or the public.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Monitoring for suspicious activities
  • Employee training on data security

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the personal information
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Portability

You may request access to your personal information and receive a copy of the personal information we hold about you.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

7.3 Deletion

You may request that we delete your personal information in certain circumstances.

7.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to our processing of your personal information.

7.5 Withdrawal of Consent

If we process your personal information based on your consent, you may withdraw your consent at any time.

7.6 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including when transferred to countries that may not provide the same level of protection as the laws in your country of residence.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided to us or by placing a prominent notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SignatureMills, Inc.
450 Mission Street
Suite 200
San Francisco, CA 94105
Email: legal@signaturemills.com
Phone: (800) 555-0199